Domestic
Boiler servicing
The annual service most manufacturers ask for, and the one that catches the faults that turn into a January breakdown.
Domestic
Plumbing repairs & leaks
Leaks, dripping taps, tap and valve swaps, blocked wastes and the small jobs nobody else will turn out for.
Dripping taps, a slow leak under the floor, a waste that will not clear, a toilet that keeps refilling on its own. These are the jobs people put off, and they rarely improve with waiting. We take on small work as readily as large, across Nottingham and the villages around it.
Finding the leak is usually the job
Water travels. A damp patch on a ceiling can come from a joint several metres away, and a stain on a kitchen wall is as likely to be a waste pipe as a hot feed. So the first part of the visit is narrowing it down: isolating sections, checking what the pressure does, following the pipe runs that make sense for where the water is showing.
That is the part that varies most, and it is where the time goes. Once we know where the water is coming from, the repair itself is often short work, a joint remade, a valve changed, a length of pipe cut out and renewed. Before we open up a floor, a boxing or a ceiling, we tell you what we have found and what the choices are.
Taps, valves and blocked wastes
A dripping tap is usually a worn washer or cartridge, though on older taps the seat itself can need re-cutting. Whether repair or replacement is the better route depends on the tap in front of us: some modern mixers are sealed units, and if the cartridge is no longer made, a new tap is the honest answer. We will tell you which one you have.
Blocked wastes come apart at the trap first, since that is where most of it collects. If the blockage sits further down the branch we can clear it from there. A waste that blocks again and again usually has a reason behind it, a fall that is too shallow or a fitting catching debris, and that is worth knowing rather than clearing every few months.
Small jobs and what gets left behind
Fitting isolating valves on the feeds to taps, toilets and appliances is one of the more useful small jobs in a house. It means the next repair, whoever does it, can be isolated locally rather than draining the system down. The same goes for a fill valve that runs quietly into the pan, which is easy to ignore and adds up on a meter.
Rates and procedures are explained when the job is booked, so you know how the work will be charged before we start. We take care of the property while we are in it, clear up after ourselves, and tell you plainly what was done and anything else we noticed while we were under the sink.
Common questions
Can you find a leak when no water is showing?
That is much of what the visit is for. We isolate sections of the system and watch what the pressure does, which tells us whether the water is going from the mains, the hot feed or the heating circuit. Under a solid floor or a screed it is slower, and sometimes it means lifting a small area to confirm what we suspect. We will tell you what we think is happening before anything gets cut or lifted.
How much does it cost to fix a dripping tap?
We do not publish a price list, because the same-looking job can be a quick cartridge change or a seized tap that has to come out whole. We work on open pricing instead: the rates and how the work will be charged are explained at the time you book, before anyone arrives. If what we find on the visit changes the job, we stop and tell you rather than carrying on.
Will you come out for one small job?
Yes. Small jobs are a normal part of what we do, a washer, a leaking flexi hose, an isolating valve under a basin. If you have two or three small things around the house, it is worth listing them all when you book so they can be planned into the same visit where the work allows.
Do you attend leaks at night or at weekends?
No. We work Monday to Friday, 8am to 6pm, and we would rather say so plainly than advertise cover we do not run. If water is coming in now, turn off the stopcock, usually under the kitchen sink or where the mains enters the property, then open the cold taps to drain the pipes down. That limits the damage until the repair can be booked in.
Also from us
Other things we do
Domestic
Boiler repair & maintenance
Fault-finding and repair on gas boilers — no heating, no hot water, pressure loss, lockouts and error codes.
Domestic
Landlord gas safety certificates
The annual CP12 every rented property needs by law, with the record produced on the visit.
Need a plumber?
Tell us what has gone wrong, or what you are planning. We will tell you what it takes and what it costs before any work starts.